Terms of service

1. Shipping Policy

Key Note: Be honest about delivery times. If you are dropshipping from China, don't claim it takes 2 days.

  • Processing Time: Orders are processed within 1-3 business days.

  • Delivery Time: Estimated delivery is 7-12 business days (adjust this if selling locally in Pakistan via COD).

  • Tracking: All customers will receive a tracking number via email once the order is shipped.

  • Contact: For shipping updates, email abdulstore6@gmail.com.

2. Refund & Return Policy

  • Window: We offer a 14-day return policy from the date of delivery.

  • Conditions: Items must be unused, in their original packaging, and in the same condition as received.

  • Damages: if your Crystal Ball Lamp or Toothbrush arrives damaged, please send a photo/video to 03186410260 within 24 hours for a free replacement.

  • Return Shipping: Customers are responsible for paying their own shipping costs for returning items.

3. Privacy Policy

  • Data Collection: We collect your name, shipping address, and contact details (email/phone) solely to fulfill your order.

  • Security: We do not sell your personal information to third parties.

  • Payment: All payments are processed through secure gateways. We do not store your credit card information.

4. Terms of Service

  • Agreement: By using our site, you agree to provide current and accurate purchase information.

  • Pricing: We reserve the right to change prices or discontinue products without notice.

  • Liability: Havenly is not liable for any health issues resulting from the use of electronic products; please follow the manual provided with your Sonic Toothbrush.